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Terms And Conditions

thottathiljewellery.com is owned and operated by Thottathil Jewellery Private Limited (“We”, “Our” and “Us”).

Please read the terms & conditions, all policies carefully before accessing or using Our Website for shopping. By accessing or purchasing from Our Website, you (“You”) agree to be bound by these terms & conditions and policies specified herein, which shall constitute a valid agreement between you and us. If you do not agree to all the terms and conditions of this agreement, then you may not access or use any services of Our Website. We may vary these terms & conditions and policies from time to time and therefore you should check them before you make a new purchase.

  • The Website, including all of its information and contents, such as data, images, text is owned by or licensed to Us. Hence, copying, using or publishing any of such contents from this Website for commercial purpose, without our permission is strictly prohibited.
  • We have taken care in presenting the products on our website as accurately as possible. The images you see will depend on your monitor's or mobile phone display and colour capabilities and therefore, we cannot guarantee that your monitor's display of any product colour will be accurate. And also, we endeavor to present the most recent, accurate, and reliable information on Our Website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any such errors are wholly unintentional and we apologize if erroneous information is reflected in the price or product details/availability. We reserve the right to amend errors or to update product information at any time without prior notice.
  • Our online service is available only to individuals who are 18 (Eighteen) years and above, as per the Indian Contract Act, 1872. If your age is below 18 (Eighteen) years, you are not eligible or allowed to use this Website and purchase the products. We reserve the right to terminate any customer account at our discretion and may refuse the access to this Website, if we discover that the customer is under the age of 18 (Eighteen) years.
  • We are not liable to you or anyone else for any loss in connection with use of this Website.
  • In order to purchase our products, you should register (create an account) on Our Website and must provide true, accurate and complete information about yourself at the time of registration process. You are responsible for maintaining the confidentiality of the account login details and are fully responsible for all activities that occur under your password or account. Further, you must use every effort to keep your password/user name safe and should not disclose it to any other person. We have the right to delete or suspend your account at any time without prior notice, if you are in violation of the policies as well as terms & conditions.
  • You should always be cautious when sharing your data (like credit/debit card details) with others. No one from our organization will ever ask you to confirm any bank account or credit card details via email/phone. If you receive an email/phone claiming to be from us asking you to do so, please ignore it and do not respond.

All these terms & conditions, policies of sale and your purchase of items through this Website shall be governed by and construed in accordance with the laws of India without regard to conflict of law principles. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts at Ernakulum.

E-gift cards
  • E-gift card can be used to purchase any products on the Website. However, the e-gift card cannot be used to purchase other gift cards.
  • To redeem Your e-gift card, click the option to pay by e-gift card at the time of purchase, and enter the 12 digit gift card number
  • E-gift cards are valid for a period of 6 months from the date of issuances to recipient, and any unused balance on the card will lapse 6 months from the date of issue.
  • E-gift card can be redeemed partially; remaining balance will keep in the card till it expires. One or two e-gift cards can be used in a single transaction. It can be combined with any other mode of payment (like net banking/credit/debit card) on the Website.
  • E-gift card will be delivered to the recipient by the email address that you provided at the time of purchase
  • Purchased e-gift cards cannot be cancelled / refunded /exchanged.
  • We are not responsible for e-gift cards that are lost or stolen.
  • This card can be redeemed only on the Website.
  • We may change these terms & conditions from time to time, therefore you should check them before you make a new purchase.

Try @ home
  • By entering your details, you can schedule an appointment.
  • We are providing this service only in few selected pin codes.
  • Home trail is absolutely a free service and there is no obligation to buy.
  • You can schedule try @ home service at your convenience (office/home).
  • Minimum number of products required for this service is 5.
  • We reserve the right to cancel your schedule or any products that you are selected for try @ home service.
  • Once your schedule has been approved, we will notify you via email & SMS.
  • You can select any products from our collection, which you want to try @ home. Our consultant will bring those products at the scheduled time & date.
  • There is no compulsion to buy from us after the trial. You can buy only if you like something.
  • We may change these terms & conditions from time to time, therefore you should check them before you make a new purchase.
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